Hotel in Phuket

Novotel Phuket City Phokeethra

8.2/10 V. good | 391 Reviews
5-star hotel
Novotel Phuket City Phokeethra

40 Chanajaroen Road Tambol Talad Yai Amphur Muang | Phuket, 83000, TH View Map

8.2 V. good 391 Reviews View Map
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Rooms

Real-time rates, no booking fees, instant confirmation

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In every room: Air conditioning · Flat-screen TV · Desk · Adapter

Executive Twin Room

431 ft²

Mountain viewRoom with viewBath or Shower

Superior King Room

323 ft²

Accessible bath/showerBath or ShowerCoffee/tea machine

Executive King Room

431 ft²

Mountain viewRoom with viewBath or Shower

Executive Suite

754 ft²

Mountain viewRoom with viewBath or Shower

Junior Suite

571 ft²

Mountain viewRoom with viewBath or Shower

Deluxe King Room with Balcony

345 ft²

Mountain viewRoom with viewBalcony

Family Room

431 ft²

Mountain viewRoom with viewAccessible bath/shower

Deluxe Double Room with Balcony

345 ft²

Mountain viewRoom with viewBalcony

Novotel Phuket City Phokeethra at a glance

Location, travel times, listing details and guest feedback

Novotel Phuket City Phokeethra is on Chanajaroen Road in Phuket. Phuket Old Town is an easy walk away. Family rooms pair a bunk bed with a king bed, and other rooms pair a king bed with a single bed.

What guests say

Summary of recent guest reviews

Estrela’s rooftop bar is a favourite for city and sea views, sunset seating and cocktails. Guests also praise the lobby’s children’s corner and the walk to Phuket Old Town.

Often praised

  • Changing breakfast choices
  • Large bathrooms
  • Local artwork in rooms
  • Room balconies

Good to know

  • Some guests find the beds very firm.

Quick facts

Phuket Old Town
1.1 km, about 14 min walk (route computed 1 Nov 2026)

Overview

Highlights, description and the facilities guests use most.

  • Front desk [24-hour]
  • Airport transfer
  • Great for activities
  • Located in heart of Phuket

About Novotel Phuket City Phokeethra

Novotel Phuket City Phokeethra offers top-notch services and amenities, ensuring guests experience utmost comfort. Share your photos and respond to emails at your convenience, thanks to the free Wi-Fi internet access offered by hotel. Should you require transportation to or from the airport, hotel is able to organize it prior to your arrival date.

Taxi and shuttle offerings at the hotel simplify arranging your excursions, explorations, and additional activities in Phuket. Visitors can take advantage of complimentary parking directly at the hotel. Reception services such as concierge service, express check-in or check-out, luggage storage and safety deposit boxes are available to accommodate your requirements.

Securing top-notch tickets and snagging sought-after dining reservations become effortless, thanks to the hotel's ticket service and tours. Traveling with minimal baggage is achievable at Novotel Phuket City Phokeethra, as the hotel's dry cleaning service and laundry service ensures your garments stay fresh. Room amenities like 24-hour room service, room service and daily housekeeping contribute to making a perfect selection for your stay.

Minor items you neglected to bring won't cause major issues! Simply visit convenience stores to acquire what's necessary. The hotel maintains a completely smoke-free zone, providing a breathable atmosphere. Smoking is limited to specified smoking zones.

Each accommodation at Novotel Phuket City Phokeethra is thoughtfully created and adorned to provide visitors with a comfortable, home-like atmosphere. In certain rooms, the hotel offers linen service, blackout curtains and air conditioning for guest convenience and satisfaction. At Novotel Phuket City Phokeethra, the uniquely tailored rooms provide a configuration choice resembling a balcony or terrace.

In select rooms, guests at the hotel can enjoy top-notch in-room entertainment with daily newspaper, television and cable TV available for their convenience. Rest assured, in a few chosen rooms, you will find the convenience of a refrigerator, bottled water, a coffee or tea maker, instant coffee, instant tea and mini bar at your disposal. Novotel Phuket City Phokeethra offers a hair dryer, toiletries, bathrobes and towels in the restrooms of specific accommodations.

Embark on your holiday experience in the most ideal manner. Commence each morning of your visit with an on-site breakfast. Experience the delight of a fresh morning by savoring excellent coffee at the cafe situated within hotel.

Should you prefer not to venture out for a meal, the enticing culinary choices at hotel are always available for your satisfaction. Experience an unforgettable evening with your fellow travelers just a short distance away, at hotel's bar. Novotel Phuket City Phokeethra provides a superb assortment of leisure amenities for guests to enjoy.

Unwind after a long day by stopping by massage and spa to rejuvenate your senses. Each day at hotel, immerse yourself in the invigorating waters of the pool, perfect for a rejuvenating plunge or a series of revitalizing laps. For individuals who don't want to skip their exercise routine, visiting the hotel fitness center ensures you maintain your vitality and wellness.

Top Amenities

  • Pool
  • Spa
  • Free parking
  • Free Wi-Fi
  • Fitness center
  • Restaurant
  • Bar
  • Airport shuttle

Location

40 Chanajaroen Road Tambol Talad Yai Amphur Muang | Phuket, 83000, TH

View Map© Mapbox © OpenStreetMap

View Map

Services & Facilities

105 amenities in 15 categories.

Accessibility

2 items
  • Facilities for disabled guests available
  • Wheelchair accessible

Fitness Activities

2 items
  • Fitness center
  • Yoga room

Food & Drinks

6 items
  • Individually-wrapped food options
  • Bar
  • Restaurant(s)
  • Coffee shop
  • Food delivery
  • Happy Hour

General

9 items
  • Smoking allowed
  • 24-Hour Front Desk
  • Express Check-In/Check-Out
  • Elevator
  • Non-smoking property
  • Private check-in/check-out
View All 9
  • Air conditioning in public area
  • Seating area
  • Non-Smoking Rooms Available

Kid Friendly

2 items
  • Kid-friendly dining
  • Kids' pool

Languages spoken

4 items
  • English
  • Thai
  • Chinese [Mandarin]
  • French
Show 9 more categories

Media & Technology

3 items
  • TV & Movies/Shows
  • Mobile app for room service
  • Free Wi-Fi

Outdoor Recreation

1 item
  • Garden

Room Amenities

39 items
  • Cleaning products available
  • Room service available
  • Window
  • Room Service
  • Safety Deposit Box
  • Closet
View All 39
  • Complimentary drinking water
  • Air Conditioning
  • Slippers
  • Hair dryer
  • Shower
  • Coffee/tea maker
  • Refrigerator
  • Walk-in shower
  • Trouser press
  • Bathrobes
  • Room towels provided
  • Mirror
  • Room windows that open
  • Sewing Kit
  • Umbrella
  • Wooden/Parqueted Flooring
  • Smoke alarms
  • Fire extinguishers
  • Balcony/Terrace
  • Soundproof rooms available
  • Mini bar
  • Ironing amenities
  • Telephone
  • Sofa
  • Alarm clock
  • Trash cans
  • Kitchenware
  • Blackout curtains
  • Toiletries provided
  • Family Rooms
  • Linens
  • Socket near the bed
  • Sleep comfort items

Security

3 items
  • CCTV security in common areas
  • Safety chain and/or latch on doors available
  • 24-hour security

Services and Conveniences

20 items
  • Luggage storage & lockers
  • Hair/Beauty Salon
  • Daily Housekeeping
  • Currency exchange service
  • Wake up call
  • Cashless payment available
View All 20
  • Adapter
  • Xerox/fax in business center
  • Chapel/shrine
  • Ticket services
  • Concierge services
  • Massage services
  • Bicycle parking
  • Designated Smoking Area
  • Doorman
  • Spa services
  • Laundry services
  • Desk/workspace available
  • Convenience Store
  • Tour services

Swimming & Soaking

3 items
  • Swimming Pool
  • Indoor pool
  • Outdoor pool

Transportation

6 items
  • Airport Shuttle
  • Free Parking
  • Taxi service
  • On-site parking
  • Shuttle service
  • Off-Site parking

Health Services

3 items
  • First aid kit available
  • Access to health care professionals
  • Temperature check for guests and staff

Business facilities

2 items
  • Business Center
  • Meeting/Banquet Facilities

Policies

Check-in, check-out and house rules.

  • Check-in
    15:00
  • Check-out
    12:00
  • Front desk [24-hour]
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Internet
WiFi is available in all areas and is free of charge.
Parking
Free public parking is possible on site (reservation is not needed).
Pets
Pets are not allowed.
Children and extra bed policy
Children of any age are allowed. Children up to and including 3 years old stay for free when using an available cot. Children up to and including 15 years old stay for free when using an existing bed. People no matter the age stay for THB 1,100 per person per night when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management. Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

FAQs about Novotel Phuket City Phokeethra

How close is Phuket Old Town to the hotel?
Phuket Old Town is an easy walk from the hotel on Chanajaroen Road. The hotel’s street address is 40 Chanajaroen Road Tambol Talad Yai Amphur Muang.
What bed setups can I find at Novotel Phuket City Phokeethra?
At Novotel Phuket City Phokeethra, a family room pairs a king bed with a bunk bed. Other rooms pair a king bed with a single bed.
What is in the rooms at Novotel Phuket City Phokeethra?
Novotel Phuket City Phokeethra has a fridge in every room. Rooms also include a coffee maker or kettle and a desk.
What are the check-in and check-out times at Novotel Phuket City Phokeethra?
Check-in is from 15:00 and check-out is until 12:00.
What is there to see near Novotel Phuket City Phokeethra?
Places nearby include Clock tower, Phuket Bus Terminal and Phuket Trickeye 3D Museum.
Which facilities does Novotel Phuket City Phokeethra have?
Facilities include swimming pool, free parking, spa, airport shuttle, fitness centre and restaurant.
Is there a fitness centre or gym?
Yes, there is a fitness centre on site.
Is there a swimming pool?
Yes, there is a swimming pool.
Is parking available?
Yes, free parking is available.
Is there a restaurant or bar?
Yes, there is a restaurant and a bar.
Does Novotel Phuket City Phokeethra offer business services?
Yes, it offers a business centre and meeting rooms.
How far is Novotel Phuket City Phokeethra from the airport?
Phuket International Airport (HKT) is about 27 km away in a straight line.

Guest Score and Reviews

Loved by Guests, Trusted for Excellence

8.2 /10
V. good
Based on 391 Reviews
K
Kulvinder
Solo Traveler · Dec 9, 2023
10.0

Good facilities Hot shower Great views Great swimming pool and yoga facilities Great rooftop bar Great happy hour Great breakfast Next to the food market - fantastic Really helpful staff with a professional level of spoken English.

A
Abdulaziz
Couple · Dec 12, 2023
10.0

Super clean rooms Friendly staff and very helpful Even after we checked out they agree to hold our luggage for us and gave us some towels as well to enjoy our time in the islands until we came back from our sea trip at 6pm Thats the extra mile Special thanks the the front desk staff and all the

M
Mubarak
Family with young children · Dec 13, 2023
10.0

Fabulous hotel near old town

J
James
Solo Traveler · Dec 16, 2023
10.0

Clean

View All Reviews
A
Anonymous
Solo Traveler · Dec 23, 2023
10.0

Novotel network holds very good standard of service and privacy across the world. Just as always i recommend to stay here if you just want smooth experience of staying for leisure.

J
Julie
Couple · Dec 25, 2023
10.0

Lovely big comfortable rooms. Comfy bed. Great views over the city. Great reception staff, especially Marten from Corsica who recommended eating at the nearby food market. We were charmed by Phuket town.

I
Imraan
Family with young children · Dec 27, 2023
8.0

Staff and general presentation

B
Benjamin
Solo Traveler · Jan 4, 2024
3.0

Rooms are very old and need renovation. Bed linen and towels were worn out. The bed sheet had a 4x4cm hole in it and 2 stains. Not a great look on the Novotel brand.

M
Mia
Couple · Jan 17, 2024
5.0

The bed was really hard, as if you were sleeping on the floor on top of a blanket. The hotel felt a bit dirty. The staff was very friendly.

D
David
Family with young children · Jan 17, 2024
9.0

Top class hotel at a reasonable price. Very clean modern hotel. Fantastic Bathroom. Great staff. Great view of Phuket from the top floor bar.

C
Chee
Couple · Jan 21, 2024
10.0

Good location and walking distance to Old Town Phuket. Clean and very pleasant and helpful staff espescially the Front Office staff, one named Nich, thank you!!!

D
David
Family with young children · Jan 23, 2024
10.0

Very modern clean hotel. Amazing bathroom

R
Reuven
Couple · Feb 2, 2024
6.0

Excellent hotel

F
Ferrier
Couple · Jun 19, 2024
6.0

The staff were extremely welcoming and always ready to answer any questions we had during our stay. The top roof bar and restaurant was wonderful and so was the on-site Day Spa.

S
Stuart
Couple · Feb 19, 2024
1.0

Nothing

A
Andrew
Couple · Mar 14, 2024
9.0

Lovely room with a very firm large bed and excellent bathroom. The roof bar is an absolute must and all thd staff are very friendly.

J
Jill
Solo Traveler · Mar 15, 2024
9.0

Location was great, away from noise...a good walk to Old Phuket Shopping streets. Streets are uneven so would walk there & return by taxi. Had 1hr Massage & used the pool. Went up to the Roof Top Bar & enjoyed 2 meals there, as well as the Dining Room.

N
Nick
Couple · Mar 30, 2024
6.0

We booked for 6 days , I thought because it was Novotel it would be like the ones I have stayed in a number of times in many countries on business. It was a clinical room with little atmosphere and dory to say dirty. The daily room staff did thier job but the room walls were quit dirty with stains a

F
Falaq
Couple · Apr 23, 2024
8.0

Great hotel, ambience and staff. Room service was great too and overall facilities were really nice

A
Alan
Group Traveler · Jun 14, 2024
8.0

Location was good breakfast was ok

J
Juliana C.
Family with young children · Jun 15, 2024
9.0

Breakfast, room

A
Abdulaziz
Couple · Jun 15, 2024
9.0

Nice pool easy access to rooms , nice luppy smell

H
Hadar
Couple · Jun 26, 2024
10.0

Everything was excellent, amazing attitude and exceptional service

B
Bianca
Group Traveler · Jul 6, 2024
10.0

Great location if you are planning on going to old town Phuket! Everything about this property was fantastic! Shout out to jojoe at the rooftop restaurant, amazing service!! Will 100% recommend to anyone going to Thailand.

H
Hadeel
Family with young children · Jul 8, 2024
8.0

Location, and very nice and comfy

D
Dana
Group Traveler · Jul 19, 2024
6.0

Clean rooms

I
Ilhaam
Group Traveler · Jul 25, 2024
10.0

the staff were always very friendly and helpful. rooms were nice and clean. close to old town. nearby food market.

R
Rick
Couple · Jul 29, 2024
10.0

The great attitude of all the staff and the overall cleanliness of he property

A
Amir
Family with young children · Jul 31, 2024
10.0

Staff, special thanks to Tar for her hospitality and help

O
Omer
Couple · Aug 4, 2024
3.0

The location was good, close to Phuket Old Town. The hotel lobby was clean and had a rooftop restaurant, which was nice. However, I didn’t like the room and bathroom.

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Photos

Novotel Phuket City Phokeethra

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Novotel Phuket City Phokeethra