Sena House

Pleasant
Traveller Type: Traveling as Couple

Very Poor
Traveller Type: Solo Traveler
  : When I arrived at this hotel, not a single employee could speak at least one word of English. Then, after having paid the whole reservation of 26 nights I discovered a very dirty room (u will notice on the pictures) and discovered as well that I was not the only host of my bedroom (cockroaches see pictures). I have been obliged to quit this hotel after only two days. The direction of the hotel confirmed me by mail that they would reimburse the remaining nights. Two months later after the worst experience of my life, I am still waiting this reimbursements despite all my actions with the hotel directly and with the "Booking" cust service that so far provided me NO VALUABLE HELP.

Wonderful
Traveller Type: Family with Young Children

Pleasant
Traveller Type: Family with Young Children

Fair
Traveller Type: Family with Young Children
  : good location
  : Not appreciatedThere are 2 staff at receptionIve arrived at 1.34 pm. They told me check in time is 2 pm.,i understood but no one told me could you please waiting for the room or invited me to wait inside i just came by myself at reception area Until 2 pm I has contacted with receptionist and the guy told waiting for a second my point is1. The security just sit at in the box , no help the guest at parking lot2.Staff not smiley (especially the woman who work as reception)3. No one told us where we should go to the room just point the hand to somewhere4. when were back from outside at midnight, the security slept and do not open the gate till we open by ourself

Very Good
Traveller Type: Solo Traveler
  : Pantry is pretty good for guest and convenience for needs. Breakfast is no provided when I stayed that day. Only coffee and tea is available in front of the main entrance door.
  : Timing of the pantry. Television is out of date.

Wonderful
Traveller Type:

Very Good
Traveller Type: Traveling as Couple

Wonderful
Traveller Type: Business Traveler

Wonderful
Traveller Type: Family with Young Children
  : The staff and the location is very good